EPIC Profiles Series
by ELIZABETH KAZIUNAS, University of Michigan
What do historical landscapes or tacit knowledge have to do with reimagining the future of shipping or location intelligence services? In linking everyday practices with wider forces of complex organizational systems, Alex Mack argues that thinking anthropologically about infrastructure—as both a technical system and a relational process—can help reveal new directions for design interventions. A Senior Fellow at Pitney Bowes and a member of the EPIC Board, Alex’s work has had significant impact in her organization and far beyond.
Alex recently sat down for an interview to share insights from her career. She reflected on how early ethnographic field work studying ancient urban landscapes as a PhD student helped shape her research sensibilities and worldview. In transitioning from academia to industry, this deeply social way of seeing the world continues to influence her work at Pitney Bowes, both for addressing immediate client needs and in developing strategic...
We've worked hard to eliminate cookies that don't serve you and our nonprofit community. By clicking "Accept" you consent to our use of all cookies. To manage analytics and social cookies, click "Settings."
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
These cookies are used by social media links that you can use to share our content easily. If you use these links on our site, data will be exchanged with the platform on which you’re sharing (e.g., Twitter, LinkedIn)