Contributed Articles

Tutorial: Research for Accessible and Inclusive Design

Instructors: GREG WEINSTEIN (Senior Accessibility Designer, CVS) & ERICA MCCOY (Senior Accessibility Designer, CVS) Gain tools and strategies for integrating people with disabilities into your research and driving inclusive design. Overview This tutorial was conducted at EPIC2021. Exercises and discussions have been omitted to protect the privacy of participants. Including people with disabilities in user research is fundamentally the right thing to do, because their experiences matter just as much as those of the non-disabled users that are typically represented in research. In addition, including people with disabilities in research makes good business sense, because it leads to products that are more inclusive and generally more accessible, usable, and delightful for everyone. This tutorial will help participants to expand their research practices by integrating people with disabilities into research. We will discuss barriers to conducting inclusive research and strategize about lean and robust ways to address...