Contributed Articles

Tutorial: Making Sense—Leading Teams Through Synthesis

KSENIA PACHIKOV Field & StudioMARTA CUCIUREAN-ZAPAN IDEO Overview The synthesis phase presents a unique challenge to collaboration. Synthesis requires teams to make creative leaps, and to have a trusted, systematic approach with which to do so. This tutorial will equip practitioners to create favorable conditions for creative thinking and team alignment. It draws on theories of creativity and the psychology of memory and transition in order to practically address the intellectual and emotional challenges of synthesis. We’ll address the logic by which new insights and ideas emerge in synthesis through a grounding in abductive reasoning, found in fields such as anthropology, literature, engineering, and AI. We’ll also explore how to maintain a sense of progress by marking peaks, lows, and transitions throughout the experience. This two-fold approach to synthesis will allow participants to reflect on past experiences and practice future interactions intended to guide teams through the intellectual and emotional tensions...