STEVEN GARCIA

Contributed Articles

Agency and Change: Using Anthropology to Improve Organizational Change

An EPIC Talk with KATE SIECK (RAND) & STEVEN GARCIA (TeamOne) Approx 57 minutes Description The language of change is practically ubiquitous these days: from tech startups to legacy manufacturers and government agencies, organizations of every stripe want to innovate, grow, pivot, reorient, or disrupt. But although the language of change is varied, the burgeoning field of change management is dominated by simplistic models of how to lead it—and surprisingly often, these models often fail to deliver. This is particularly true with efforts to change internal cultures and teams. In this talk we’ll explore how concepts from social theory, with a particular focus on agency at individual and systemic levels, to understand organizations more rigorously. We will revisit models of organizational change through the lens of agency: What kind of agency is implied by a particular kind of change? What internal and external dynamics will this require and produce? What are the formal and hidden “rules” for engagement? What...

Tutorial: Decoding Organizational Change

Tutorial Instructors: KATE SIECK RAND STEVEN GARCIA Team One Businesses are infamous for their rich lexicon of words to describe change: growth, revitalization, reinvention, innovation, revolution, evolution, and every manner of “do something different.” But what does all of this mean? How do these different terms work? What do they imply about the process of change? And under what conditions might they succeed? That was the question driving this tutorial. Starting with some introductory concepts from cognitive and linguistic anthropology, we took a pass at the conceptual models underlying some of the more popular terms in this vocabulary. We presented three – Growth, Disruption, and Innovation – while the tutorial participants completed four additional ideas: Pivot, Lean, North Star, and Unify....