SUSAN SQUIRES

Contributed Articles

People, the Weak Link in Cyber-security: Can Ethnography Bridge the Gap?

SUSAN SQUIRES University of North Texas MOLLY SHADE University of North Texas Information Technology (IT) professionals are racing to keep up with cyber-security threats in the workplace. But, as any cyber-security expert will tell you, security technology is only as good as the people who use it. And, people are a mystery to most cyber-security professionals making them the weak link for security interventions in organizations. To broadly impact current cyber-security awareness, interventions and education, it is crucial to understand how security is understood and applied by the users of technology. Thus, it is no surprise that more and more cyber-security studies are focusing on the individual employee to understand computer-user risk mediation. However, users and their actions do not exist in a vacuum, and their perceptions and subsequent behaviors regarding security risk are shaped by a vast array of beliefs, social relations and workplace practices. This paper reports on a fresh theoretical approach to cyber-security as a group...

Renewing Our Practice: Preparing the Next Generation of Practitioners

SUSAN SQUIRES and ALEXANDRA MACK A key aspect of renewal is disciplinary renewal though the addition of new practitioners, who can bring revitalization to our practice. To successfully land their first job, today’s new practitioners need practical, relevant basic skills and knowledge, which they can acquire through a range of training programs. In this paper, we reflect upon the significant methodological, interpretive, ethical implications of such training programs for ethnographic praxis in industry. How they evolve and change the work, how new knowledge is created in the field and what that may mean for the future renewal of our practice begins with how they are trained....

Evolving Ethnographic Practitioners and Their Impact on Ethnographic Praxis

ALEXANDRA MACK and SUSAN SQUIRES As we reflect on the evolving nature of our practice, it is timely to consider how these individual evolutions impact the broader field of ethnographic praxis in industry. First, we look at the career paths of senior members of the EPIC community to chart key transitions in their individual careers. We observe that their career paths have moved them away from fieldwork, and into management where they shape projects, mentor staff and participate in decision-making. Thus, a key aspect of evolution for the EPIC community lies in how senior members are influencing what industry expects from ethnographic praxis. In a second intersecting theme we review how these individual career evolutions collectively influence the EPIC Community of Practice. We discuss how our field continues to evolve both on an individual level and within the Community of Practice to which we all belong....