Kolmas Persoona Oy
By combining ethnography to business and design thinking, we aid clients to form an actionable and inspiring understanding of their customers' needs.
Kolmas Persoona's process is based upon giving voice to customers and stakeholders, finding out the future possibilities and releasing the (co-)creative potential in people. Our methodology is derived principally from design thinking, service design, strategic forecasting, design ethnography and business modelling. We're specialised in the development of service concepts and social innovations in health care, media and education.