EPIC Talks is a webinar series created by our community, for our community. Talks cover topics that are highly relevant to us as practitioners, introducing methods, technologies, ideas, and best practices that make our work better and foster meaningful professional connections. Formats can range from lectures or seminars to panels, discussions, and debates. EPIC Talks are proposed and created by EPIC members, bringing together a global community on the leading edge of ethnography in business. Participation is free and open to EPIC Members—join now!
An EPIC Talk moderated by , Principal Design Researcher, Code for America Panelists: , Tech Talent Project & EPIC Board , Director of Research and Future Planning, Mayor’s Office of the Chief Technology Officer , UX Researcher, Central Integrity, Facebook , Service Design Lead & Customer Experience Strategist, NASA March 4, 2021, 9–10:30 am US…
An EPIC Talk with (Youngblood Group), (American Board of Internal Medicine) & (Amazon Lab126) 14 April 2021, 8:00–9:30 am US Pacific Time (UTC-7) This online event is free for EPIC Members. Overview User research and human-centered design help us solve real challenges and create better experiences. But there’s a problem: when we explore user experiences,…
An EPIC Talk with , Facebook March 24, 2021, 4–5:30 pm US Pacific Time (UTC-7) This online event is free for EPIC Members Overview Building relationships within cross-functional teams is always challenging. Join Jay Hasbrouck as he explores four key ways to build on your skills as an ethnographer to find more effective ways for…
An EPIC Talk with , Lyft Overview As the world has shifted to digital everything, the practice of mapmaking—or modeling and communicating spatial information—has seen profound shifts. Once artifacts-on-paper that we unfurled across our laps on road trips (and then couldn’t quite fold back up), maps have become highly interactive “experiences” that support us with…
An EPIC Talk with and , A Piece of Pie Overview Ongoing digital transitions, punctuated by erratic responses to the COVID pandemic, are changing how we approach health care as a service and business. This volatile moment invites the design of original and imaginative solutions: we are transitioning to a new patient-centric era that challenges…
An EPIC Talk with , October Anthropologist THIS EVENT HAS BEEN POSTPONED—WE WILL ANNOUNCE A NEW DATE SOON! (originally scheduled for 10 November) Overview In commercial environments, there is often a lack of understanding of research ethics. As a result, navigating the world of ethics can often be stressful and challenging for commercial researchers. In…
An EPIC Talk with , Spotify Overview Systematic study of people as users of services and products has a long history, but the practice in the industry, commonly known as user research, is as vague as it is ubiquitous. User research draws from many fields—social sciences, behavioral sciences, computer science, design, business, media studies, and…
An EPIC Talk with , , & Overview Our thid EPIC Talk on the latest strategies, opportunities, and challenges of gig work. Last year’s presentation covered how to get started, find work, make an impact, and navigate a career path—watch it here. This year, panelists from 4 countries addressed these topics with a specific focus…
An EPIC Talk with: (Xeno Co-Lab, India) (Fjord/Accenture, Mexico) (EGGS Design, Norway) (ri studio, UK) (REACH Insights, South Africa) (Convo, India) (Xeno Co-Lab, India) Thursday, August 20, 2020 8:00–9:30am San Francisco / 10am Mexico City / 4pm London / 5pm Cape Town / 8:30pm Mumbai *Join 15 minutes early for informal intros & chatter with…
An EPIC Talk with (UC Berkeley), (Uber) & (Good Research) Overview Qual and quant are so divided these days—by academic discipline, language, communities of practice, job titles. In many organizations, there’s also a hierarchy based on misconceptions about research and the kind of evidence that’s suitable to “act on.” But EPIC people are leading the…
An EPIC Talk with , , & Overview In our goal to understand meanings and practices, logics and relationships, cultural and social phenomena, our ethnographic practice hinges on ‘being there.’ Now, the coronavirus pandemic has radically restricted our ability to share physical space with research participants, stakeholders, clients, and colleagues. As we adopt new tools…
An EPIC Talk with (Ad Hoc LLC), (Fjord/Accenture Digital), & (Fjord) Overview The daily work of ethnographers requires being the room with key people, working through a range of challenges in shared spaces. We do this in workshop settings, for brainstorming and planning, and for the myriad ways we collaborate with teams, stakeholders, clients, and…
The novel coronavirus pandemic has dramatically altered our work and lives in a matter of weeks. Our ethnographic sensibility, which keeps us immersed in the lives of people on the ground, has shifted to meticulous social distancing, or even more extreme isolation. At work, research projects are cancelled or radically altered; teams are adapting to…
An EPIC Talk with JOHN PAYNE (Verizon) Overview Human-centered design has driven a two decade renaissance in product development, providing a transparent framework that exposes rationale, demystifies process, and provides more reliable outcomes than many other approaches to innovation. The cycle of empathy, ideation, and prototyping that the best designers have long practiced has been…
An EPIC Talk with (JC & Associates) Overview What is organisational culture and how does it shape how we work? Why does the business world and organisations tend to misunderstand organisational culture? How can an ‘anthropological mindset’ give value to organisations? This webinar will set out to answer these three questions by blending a mixture…
