Design Researcher

Headspace

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Headspace is building a team of researchers who are passionate about improving the health and happiness of the world, and with more than 30 million users in over 190 countries, we are well on our way. At Headspace, you’ll have a chance to tackle challenging and complex problems through research, working on cross-functional teams with other researchers, designers, behavioral scientists, data analysts, product managers, engineers, customer experience specialists, and more.
This is a rare opportunity to work with a talented and diverse team on one of the world’s most loved apps. We’re at an exciting time in our history — we’re essentially creating new verticals (meditation, sleep, and beyond) and our lofty goals need great people who are excited about:
  • Exploring the topic of health & happiness in great depth, using mixed methods research
  • Working with designers and behavioral scientists to craft emotional experiences that support healthy routines
  • Helping shape our product, content, and business strategy as we explore new opportunities and audiences
  • Leveraging research to facilitate innovation beyond the app (AI, voice, healthcare, airlines, etc.)

How your skills and passion will come to life at Headspace:

  • Inform and participate in product decisions from definition to launch (and after), working at both a strategic and tactical level
  • Conduct practcal and impactful research across the product cycle, from formative to evaluative and everywhere in between
  • Bring insights about users by a variety of methods whether it be surveys, interviews, log analysis, usability studies, diary studies, ethnographic observation, or a new method you invent
  • Share findings with designers, engineers, product managers, and others, creating a smarter, more informed and more empathetic product team
  • Participate in outreach to the company by teaching, telling stories, and creating experiences

What you’ve accomplished:

  • 4+ years of experience in product research, user experience research, or market research in a fast-paced product environment
  • Expert in a range of qualitative research methods, including, but not limited to: survey design, semi-structured interviews, ethnography, observation, concept evaluation, card sorts, usability testing, participatory design, etc. (Added bonus if you have familiarity/experience using research platforms like UserTesting.com, SurveyMonkey, dSCout, or Lookback. )
  • Expert storytelling and communication skills
  • Proven ability to influence product or business strategy through research
  • A genuine interest in health & wellness
  • Educational background in Human Factors, Psychology, Anthropology, Sociology, Public Health, or Cognitive Science
  • Past experience working in healthcare or education

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