Freelance UX Researcher


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Blink is looking for a freelance UX Researcher for an upcoming project out of our Austin studio. Contractors for Blink apply a wide range of usability and field research methods and skills while interacting with client teams and their users.

You will also be asked to share a portfolio of your work in the interview.

Job Responsibilities

  • Moderating and planning usability lab studies and field user research sessions.
  • Analyzing research findings and preparing high-impact reports and presentations for clients.
  • Editing video highlights from research sessions.
  • Meeting with clients to help define work and propose specific tools and methods.
  • Delivering findings that ensure the usability and usefulness of interfaces for our client's end-users.
  • Advocating for users while understanding the business goals of clients.

Job Qualifications

  • Formal education in a relevant field such as usability engineering, human centered design, cognitive psychology or equivalent hands-on experience to demonstrate an understanding of usability theory, methods, and practices.
  • 5+ years of experience designing and conducting a wide range of UX research activities.
  • Experience with RITE testing a plus.
  • Proven ability to organize and manage quick-turn studies where results are presented to teams within 2-3 days following testing sessions.
  • Ability to work independently with minimal guidance.
  • Excellent presentation and written communication skills.
  • Experience working directly with clients in a consulting role, including leading client stakeholder meetings as a research subject matter expert.
  • Proven ability to communicate recommended design solutions for observed UX issues.
  • A high comfort level with computer hardware and software.
  • Working knowledge of video editing techniques.
  • A working knowledge of technology constraints and capabilities.
  • Direct experience with user centered design projects.
  • UX design experience is a plus.

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