Research and Design Strategy Director

IA Collaborative

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IA Collaborative is actively seeking a Research and Design Strategy Director who is well versed in design thinking methodologies and tools, has a vast amount of professional and project experience within the design and innovation  space, has managed teams, and is looking to make an impact within a growing innovation firm.

Research and Design Strategy Director Job Responsibilities 

Serving as a clients’ strategic partner and guide alongside our account management team by inspiring and shepherding clients through the research, design and experience process, facilitating and leading collaborative planning sessions, regularly scheduled meetings, ideation sessions and presentations.

Leading the research and strategy development process across projects through work with clients and colleagues including analysis of secondary research, identifying key user, business and design trends, and framing opportunities and research plans.

Planning, recruiting and conducting user research, leading and collaborating in the synthesis process to develop key insights, researching summaries, design and business strategies, creative concepts, roadmaps and long term plans.

Managing research and strategy account relationships, including drafting research and strategic components of new business proposals and collaborating with account staff to manage and extend client relationships to garner new business.

Partnering with another Research and Design Strategy Director in mentoring and managing the Research and Design Strategy team.

Demonstrating awareness of the innovation landscape outside IA Collaborative and developing new research methods and offerings to build out innovation capabilities in house.

Performing additional job responsibilities as assigned.


Bachelor’s degree.

Eight or more years of experience conducting user research, including at least four years of experience leading large-scale projects and programs and two years managing direct reports.

Expert and leader within user driven research practices and broader design thinking methodologies.

Ability to integrate design and strategic business thinking.

Ability to effectively lead across multiple projects and platforms, providing guidance to research, strategy, and design teams as needed.

Demonstrated proficiency and passion for visual design practices such as graphic design, industrial design, interaction design, etc.

Research & Design Strategy portfolio filled with a breadth of impressive work that demonstrates use of design research methodologies, strategic framing of insights and a passion for design minded solutions.

Ability to  clearly articulate a personal perspective on the value of design and the role of design and its impact on business.

Exceptional verbal and written communication skills. Strong facilitation skills and presence. Confident and compelling story-teller by nature.

Preferred Qualifications 

Advanced degree in Design, Design Strategy or related fields preferred.

Experience conducting research internationally preferred.

Why IA Collaborative 

At IA, you’ll practice your craft in a whole new context. You’ll be a part of designing the future of human experience as you transform your client’s business, empower communities and create a positive and lasting impact on the world.

Our internationally recognized workspace provides the inspiration and flexibility to effectively collaborate with teams, or deeply focus as an individual.

IA’s comprehensive benefits package includes medical, dental, vision; flexible spending accounts for dependent care, health expenses and childcare; employer-paid life insurance and disability; health club enrollment reimbursement, in-house Leminars (learning-seminars), scholarship funds to promote individual learning, growth and inspiration; as well as discretionary bonus and profit-sharing programs.

About the Research and Design Strategy Team

The research and design strategy team at IA Collaborative is a naturally curious group who draw inspiration from the world around them, and enjoy being “students of human behavior.”  They are highly structured thinkers with diverse backgrounds, skilled at breaking down complex concepts and data into compelling, visual frameworks and actionable strategies for our clients.

The team conducts human-centered, immersive, qualitative and in-context research observations, ensuring that “user insight” is not just a phase, but continually infused throughout the design process. We believe that research is a creative process and we constantly create and employ new methods and strategies to get as close to our users as possible. As experts in both design thinking theory and practice, we collaborate closely with our clients to design our research processes, derive key insights, develop impactful strategies, and craft compelling stories that inspire breakthrough design.

About IA Collaborative

IA Collaborative is a global design and innovation consultancy. At the forefront of user-centered design that creates business value, we live and work at the intersection of design and business; of creativity and strategy.

Combining human-centered design and strategic business consulting, we help multinational organizations and emerging leaders set visions, create strategies, design compelling experiences and empower their own cultures of innovation. We reframe problems, uncover opportunities and set a strategic vision. From Insight to Action, we define business models — profit, process, channel, brand and partnership strategies — and create new physical and digital products, brands, services and environments.

IA is on the national and global stage speaking about the business value of design. Featured by Fast Company as one of the country’s preeminent design thinkers, IA has been profiled by prominent business publications and has received multiple design accolades including the IDSA International Design Excellence Awards (IDEA), the GOOD DESIGN™ Awards, the iF World Design Awards and the Red Dot International and SXSW Business Design awards. IA works with some of the world’s most successful brands, including FedEx, GE, Hyatt, Johnson & Johnson and Nike.

For more information about IA Collaborative visit iacollaborative.comLinkedInInstagram, and Glassdoor.



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