Senior Interaction Designer


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About The Role

As a Senior Interaction Designer at TPXimpact, you’ll be responsible for designing the best possible experiences to support delivery of public and non-for-profit services. This means making sure design decisions are usable, accessible and meet the needs of users. This includes everything from defining product propositions to the detail of crafting and building flows, prototypes, user interactions and interfaces.
As a senior, you’ll demonstrate seniority through your values and behaviours as much as your craft. This means you’ll be a role model to junior members of the team and coach designers in a 1:1 context. You’ll use your experience and influence to support in environments where user-centred design is early in maturity.
You’ll work in multidisciplinary teams, collaboratively with designers, researchers, developers, delivery specialists and clients. Within TPXimpact, you’ll play a leading part in the interaction design community of practice, actively contributing to how we define and iterate our practice. By making sure the public sector and not-for-profit products we design are usable, inclusive and meet user needs you’ll be helping more people across the UK and Europe access the support and services they need.
At TPXimpact we often work at pace to meet client needs and balance multiple priorities. You may work on two client projects at once (two days per week each) and contribute to or lead internal projects in your non-billable time.
What you'll be doing:
  • Designing strategy: by contributing to change and making an impact through design by developing product roadmaps, prioritising based on risk, stewarding product decisions and embedding standards.
  • Focusing on users: by taking a creative approach to product propositions, defining scope and purpose, based on how it meets user needs and business ambition.
  • Framing problems: as hypotheses to be tested and prioritising based on risk and insight.
  • Communicating design: through storytelling to demonstrate value and intent, achieving desired outcomes.
  • Defining measures: to test assumptions from multiple hypotheses and defining metrics to measure success.
  • Testing ideas: by planning and conducting experiments with users and stakeholders to make decisions based on evidence.
  • Creating prototypes: by applying technical knowledge and experience that result in workable prototypes at different levels of fidelity (paper, clickable and code)
  • Designing accessible interfaces: by crafting flows and visual designs that are accessible, meet user needs, and deliver the best possible user experience; embedding inclusive design approaches from conception to delivery.
  • Establishing design patterns: as well as implementing existing design systems and contributing to their development.
  • Collaborating with development teams: by translating designs into user stories, moving products from alpha/prototyping into live at scale and acting on qualitative and quantitative feedback from users of services.

About You

Skills and experience (essential):
  • Designing inclusive and accessible digital interfaces
  • Working with hypothesis-driven design approaches
  • Designing user flows, journeys, interactions and user interfaces
  • Prototyping interactions at the right fidelity (paper, clickable, etc)
  • Planning and conducting usability testing with users
  • Defining success measures for digital products
  • Talking about design in a way others can understand
  • Experience of working within multidisciplinary agile teams
  • Experience working across multiple product phases, from initial research/discovery to live services
  • Establishing design patterns, creating design systems or using existing design systems
  • Leading workshops, designing collaborative with non-designers
  • Coaching/mentoring other designers
Skills and experience (desirable):
  • Prototyping in code (HTML/CSS/javascript)
  • Experience using web analytics to inform user needs
  • Experience managing the quality and wellbeing of other designers
  • Experience working in central government to the GDS service standard

About Us

Why work at TPXimpact?

  • The opportunity to achieve impact in the public sector through your work
  • Flexible working to help you function at your best
  • We’re collaborative, and will readily give our time to help your development and invest in your training
  • Everyone has a voice - inclusivity and respect are key to our culture
  • A focus on wellbeing with access to a range of wellness activities and an annual Fitness challenges
  • An inclusive workplace with active advocacy networks for women, LGBTQI employees and people from ethnic minorities

Some of the benefits include:

  • 30 days holiday + Bank Holidays
  • 2 charity volunteer days for causes that you are passionate about
  • Working from home allowance
  • Maternity/Paternity - 6 months Maternity Leave, 3 months Paternity Leave
  • Life Assurance
  • Employer Pension Contribution of 5%
  • Health Cash Plan
  • Personal Learning & Development budget
  • Employee Assistance Programme
  • Access to equity in the business through a Share Incentive Plan
  • Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
  • Dental insurance
  • Financial advice
  • Health assessments

About TPXimpact

What is TPXimpact? We're TPXimpact. We deliver transformation that matters to organisations, to public services and to society. Our multidisciplinary teams work across technology, design, and digital experiences. We're united by the belief that it's possible to deliver more – that by harnessing digital technologies, modern ways of working and a fresh mindset we can create better outcomes for people and the planet.
This is what impact means to us.
Impactful, sustainable, digital transformation
We have the scale and capabilities to truly deliver impactful, sustainable, digital transformation that enriches how individuals and society experience the world. Our clients will work with the most skilled and experienced digital and technology specialists across the UK who will share their knowledge to ensure you have the potential to continue developing our work once we're gone.
We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.

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