Senior User Researcher


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Blink is looking for a UX Researcher to add to our Austin team. This role will work to apply a wide range of research methods to uncover and solve client challenges. We are looking for some previous consulting experience with a track record of delivering compelling research findings and recommendations to clients.

Job Responsibilities

  • Planning and moderating usability lab studies and field user research sessions.
  • Analyzing research findings and preparing high-impact reports and presentations for clients.
  • Meeting with client stakeholders to help define work and propose specific tools and methods.
  • Delivering findings and insights that ensure the usability and usefulness of interfaces for our client's end-users.
  • Advocating for users while understanding the business goals of clients.
  • Contributing to Blink user research and UX design practices through writing/thought leadership, internal projects, and collaborating with peers.
  • Editing video highlights from research sessions.

Job Qualifications

  • Formal education in a relevant field such as human-centered design, human-computer interaction, cognitive psychology, information science or equivalent hands-on experience to demonstrate an understanding of usability research theory, methods, and practices.
  • 5+ years of experience designing and conducting a range of UX research activities.
  • Excellent presentation and written communication skills.
  • Experience working directly with clients in a consulting role, including leading client meetings.
  • Proven ability to communicate recommended design solutions for observed UX issues.
  • A high comfort level with computer hardware and software.
  • Working knowledge of video editing techniques.
  • Working knowledge of user research tool(s), design best practice, and UX research methodologies.
  • UX design experience is a plus.


To apply - please submit an application here:

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