Senior UX Researcher

Motorola Solutions

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Department Description:
The research team at Motorola Solutions is tasked with helping our stakeholders across the organization envision the future of technology, while bringing to market real-world solutions today. We do this through understanding the unique needs and challenges of our customers in mission critical situations through immersive and ethnographic research.

Our technologies help firefighters ensure every last team member makes it out of a building, police officers can make informed decisions, and businesses can keep their people and property protected.

Job Description:
You will have the opportunity to contribute to the design and development of these cutting-edge solutions as part of our video security and analytics team. We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally.

We value:

Insatiable Curiosity - always on the pursuit of new ideas and asking “what if…”

Humility - no ego. There is no ivory tower of research and design. The only thing we own is a responsibility to inspire with our work.

Diversity of thought - we create safe spaces for diversity of thought, background, and culture and we fill them with people we inspire each other to think in different ways.

A sense of urgency - our products provide critical information to our customers in the moments that matter.

Inclusivity - we invite everyone into our design sandbox, because business success and great design require design thinking as well as collaboration.

Stewardship- great design implemented poorly is bad design. We’re responsible for ensuring we’re delivering the right experiences to our customers.

Humor & good spirit - We take our work seriously, but not always ourselves. We work hard and have fun with it at every opportunity.

Responsibilities include:

Planning and leading end user research to understand workflows, environments, needs, pain points, opportunities, and product experience issues.

Disseminate research insights and findings to key business stakeholders including product designers, product managers, and business unit executives.

Influence product strategy and priorities through driving a design-led, human centered approach to design, product development and innovation across design, product management and software development stakeholder organizations.

Advance the practice of experience research by evolving research and dissemination methodologies, strategy, skills and tools.

Benefits and Perks:

As a full-time employee, you are eligible to receive a comprehensive benefits package which includes a competitive salary with full benefits including extended health, dental, vision, paid vacation and holidays, 401K, ESPP, eligible to participate in social responsibility events, etc.

**Please include link to portfolio under "websites" when filling out the application**

Post Covid-19, this role will require 50%+ domestic travel

Basic Requirements:
7+ years professional experience in human centered experience research.

Bachelor's degree in UX/Interaction Design, Anthropology, Sociology, Human-Computer Interaction, or related field or Masters degree in Design, Psychology, Anthropology, Sociology or related field.

Please apply using this link:
https://motorolasolutions.wd5.myworkdayjobs.com/Careers/job/Chicago-IL/Senior-UX-Researcher_R12498

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