User Experience Research Freelancer / Contractor

Sonova Group

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To support our UX & Design Team in Kitchener, Canada and Stäfa, Switzerland we're looking for a User Experience Research Freelancer for long term collaboration.

You will conduct user research and UX evaluation to derive meaningful insights for an excellent User Experience for our users over the whole customer journey for professional hearing care. You will cooperate closely with product managers, marketing and product development and will be embedded in an experienced UX Team.

Your tasks

  • Plan and execute qualitative and quantitative user research studies such as contextual inquiries, user interviews, stakeholder workshops and diary studies.
  • Analyze and report outcome of studies, present results to stakeholders
  • Plan, execute and analyze UX evaluations such as usability-tests, UX walkthroughs or expert reviews with the goal to improve the User Experience
  • Analyze UX and user requirements and develop user scenarios, storyboards, Persona, requirements matrix

Your profile

  • University degree in Human Computer Interaction, Psychology, Anthropology or a related field or equivalent practical experience.
  • Minimum of 5 years of relevant work experience as user experience researcher and practical knowledge of designing and running user studies.
  • Results-oriented team player with good presentation and project management skills
  • Experienced in data analysis
  • Fluent in English, German is a big plus, other languages are an asset
  • Located in the greater Toronto area or in the same time zone (GMT-5)

Please send your CV including a cover letter to

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