User Experience Researcher

Intel

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Job Description

The Research and Experience Definition team in Client Platform and Silicon Architecture identifies the experiences that matter to PC end users. As a team our work is to understand these needs, then translate, imagine and prototype what it really means to create world-changing technology that enriches people's lives.

As a User Experience Researcher in the Research Experience and Definition team, your job is to be the voice of the user working alongside the UX Design and broader CPSA architecture team, by producing original research studies and leveraging a network of research partners internally and externally. Your work will provide the necessary data for architects to decide which features to support on client platforms.

A daily basis you will be responsible for:

  • Defining, evangelizing and executing a research roadmap for your segment, aligned to CCG strategy.
  • Conducting fieldwork, synthesizing existing industry and academic literature and monitoring market data to identify opportunities to satisfy unmet user needs.
  • Presenting regular research reports and findings to CCG stakeholders in architecture and product groups.
  • Working closely with the UXD team to translate research to actionable use case documentation.
  • Supervising research contracts and handling vendor relationships, including managing budgets.
  • Building strong relationships with teams inside and outside CCG to champion user experiences that are cohesive, inclusive, and well-informed.

A successful candidate will demonstrate:

  • Ability to work autonomously and resourcefully
  • Active industry or academic research networks
  • Proficiency working across organizational boundaries to define, manage, and prioritize work
  • Excellent communication, presentation, interpersonal, and analytical skills; the ability to communicate research clearly and persuasively across different audiences and varying levels of the organization

Qualifications

You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Minimum Qualifications:

  • Masters degree or higher in Anthropology, Communication or Cultural Studies, HCI, Informatics, Social Sciences, or UX or relevant humanities disciplines
  • 3+ years of experience in user research, market intelligence, social science or qualitative research (UXR in this division is not responsible for testing products, or go to market positioning)
  • As a Subject Matter Expert (SME): Must have 2+ year of independent resarch, evidenced by publications, reports, white papers, case studies and/or product impact

Preferred qualifications:

  • 6+ years of experience performing research in a corporate setting
  • 6+ months Experience producing research for silicon platform intercepts
  • 6+ months Experience working with teams including diverse skillsets (design, research, engineering, etc)
  • 6+ months Experience working with external research agencies
  • SME in one or more areas of the following: Machine Learning, data analytics and/or specific applications of AI on PC; voice, vision and other emerging user interaction modes; privacy; accessibility.

Business group

The Client Computing Group is responsible for all aspects of the client computing business across Phone, Phablet, Tablet and PC platforms, leading Intel's efforts to transform client computing through technologies, new form factors, and driving Intel's corporate-wide user experience initiatives. This spans all client device brands including hardware, software and connectivity ingredients for phones, tablets, Ultrabook™, All-in-Ones, 2 in 1 computing devices, and home gateways.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance....

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