Who Gets to Define Success?: Listening to Stories of How People Value Firefox to Redefine Metrics and Revive a Decommissioned Product
Challenging measures of scale is possible through listening to stories of how people value a product, and envisioning ways to measure success beyond typical met...
In Praise of Theory in Design Research: How Levi-Strauss Redefined Workflow
In his 2015 novel, Satin Island, Tom McCarthy’s protagonist (known only as “U”) is a corporate anthropologist working for an outre design research firm wh...