Watch Party—Design & White Supremacy Culture

by Hello to the global EPIC Community! I’m the new community manager for Ethnography Hangout Slack, a space to discuss applied ethnography created by EPIC, Anthrodesign, and Ethnography Matters. I’m excited to energize even more engagement and inspire you to develop valuable connections and conversations there. To kick that off, I hope you’ll join our watch party and discussion, June 23–24! How to Participate: JOIN Ethnography Hangout Slack WATCH Design & White Supremacy Culture, available on demand through June 25 PARTICIPATE in a discussion/Q&A with panelists: June 23–24, in the #watchparty channel of Ethnography Hangout Slack Design & White Supremacy…

Anthro-Vision: A New Way to See in Business and Life

a book review by SIMON ROBERTS, Stripe Partners Anthro-Vision: A New Way to See in Business and Life Gillian Tett 2021, 304 pp, Avid Reader Press / Simon & Schuster → Watch Simon Roberts in conversation with Gillian Tett & Donna Flynn Ulf Hannerz once proposed that “common sense is cultural ‘business as usual’; standard operating procedure, one’s perspective at rest” (127). Gillian Tett’s journalism unsettles perspectives at rest. If there’s one simple message for the general reader in her new book Anthro-Vision it is this: the promise and value of anthropology lies in making visible that which is close to hand but ignored. It offers a means to see the world differently. There’s also a message for those whose work involves the application of anthropological thinking or ethnography: we should revisit our own assumptions about how we conceive of and communicate our value. The book is a resounding call to arms in a world beset by a ‘tunnel vision’. What is the basis for Tett’s faith...

How Ethnographic Methods Make APIs More Usable

abstract design
by LIBBY KAUFER and MARIA VIDART-DELGADO, Ad Hoc LLC Ethnographic methods that center systems-thinking, how knowledge is constructed, and how knowledge is shared among communities are the best approach for developing collective digital products like APIs. Application Programming Interfaces, commonly known as APIs, connect the front-end interfaces we see when we navigate the internet (like websites and apps) to the back-end systems, or databases, that store information. APIs enable people to carry out transactions online, like purchasing goods, booking flights, or applying for government benefits. While they are invisible to end-users, APIs are crucially important to developers and to the way many websites, programs, and applications function. Like codebases and databases, APIs are objects consumed collectively and collaboratively by teams of developers who work together to integrate front-end to back-end systems, run tests, and monitor and troubleshoot integration issues. In the context of APIs, typical UX research methods...

Best Laid Plans…An Ethnographic Approach to Foresight

by STEWART ALLEN, MindSpark With an ethnographic lens on foresight and planning, we can see how futures unfold through people's daily journeys of anticipation and improvisation. What is Foresight? Foresight is an umbrella term used to describe a wide variety of methodologies and approaches for considering and preparing for possible and probable futures in order to help inform present and future courses of action. Today, it is an important and widely deployed practice that has developed in a variety of fields, from public policy such as state and town planning, to technology and R&D, and more recently strategic and financial approaches in business fields to help ensure the long-term survival and success of companies. Many of the approaches that come under the umbrella of foresight blend into one another. The majority of approaches to foresight typically employ pre-defined categories in their analysis – identifying trends in the social, technological, economic, and political spheres and extrapolating these using various...

Ethnography for Sensemaking in Times of Trauma

Photo from book cover 0f "Dealing in Desire"
a book review by SHARON BAUTISTA, Mozilla Dealing in Desire: Asian Ascendancy, Western Decline, and the Hidden Currencies of Global Sex Work Kimberly Kay Hoang 2015, 248pp, University of California Press The Labor of Care: Filipina Migrants and Transnational Families in the Digital Age Valerie Francisco-Menchavez 2018, 256pp, University of Illinois Press The March 16 shootings in the Atlanta-area of Georgia in the southern United States, when a person shot dead eight people, including six Asian women, sent me into deep grief. I could barely register the text messages from concerned friends recognizing me as an Asian woman and offering support. Trying to muster the focus to work the next day, I felt the urge to mute the Slack streams of sincere acknowledgements and thoughtful compilations of Asian American Pacific Islander (AAPI) resources shared by co-workers. Alongside my grief, I was frustrated by the meager news coverage of the people—and specifically the Asian women—who were murdered. There seemed almost...