Ethnography of an Interface: Self-Tracking, the Quantified Self, and the Work of Digital Connections
As predictions about the impact of AI on our futures take over the news, it helps to take a step back and consider previous hype cycles which similarly promised...
Announcing EPIC Champions!
EPIC Champions know that aligning business value with social values is a collective challenge—and they are sustaining the community that does it....
The Design Researcher’s Role in Preserving Critical Thinking in the Age of Generative AI
As a design researcher, my job has always been to make thinking visible by closely listening to what people do, why they do it, and the systems and contexts that...
EPIC2024 Video & Articles Now Available!
This is the 20th year of EPIC—the essential conference and community of practitioners who use deep expertise about culture and sociotechnical systems to help organizations...
Quit Playing Language Games with My Heart; or, Conversational AI and Knowledge Sharing
This paper shares guidance for designing conversational AI based on findings from linguistic and social analysis of core shifts introduced by large language models....
Talking to Stakeholders & Building Strategic Relationships
We know that the value and impact of our work depend on our strategic relationships…but it’s hard to find good guidance on how exactly to build them....
“Making Cocktails, Going to Buddhist Temples, Learning to Ride a Bike”: The Power of Graphic Ethnography
As a nerd, I always admired comic books, but I never actually read them. I spent time on Wikipedia reading about them, but I rarely ever held them in my hands, let...
“Stakeholders are People”: Mapping Business Stakeholders
Working in an organization as large as Shell and as a Senior User Researcher, I have been thinking about how to land my work more effectively. Last year I worked...
Cyborg Literacy for the 21st Century
I am delighted to share with you a session titled “Cyborg Literacy for the 21st Century“. This session was part of EPIC’s Learning & Networking...
Understanding AI’s Role in Qualitative Research and Ethnography
HeyMarvin is an EPIC2024 gold sponsor. EPIC is a nonprofit organization, conference, and community, and sponsors support programming that is developed by independent...
Visual Ethnography for Consumer Insights
Hasty Storytelling is an EPIC2024 silver sponsor. EPIC is a nonprofit organization, conference, and community, and sponsors support programming that is developed...
Navigating the Challenges of Research Impact Tracking
Researchers across all industries have endured periods in which their business value was questioned. In industry terms, research is a cost center, so throughout...