Who Cares Where?: A Pivotal Ethnographic Study for Italian Hospital Homecare
The case study presented is an in-depth view on the project “Casa nel Parco” (translated as “the House in the Park”), a three-year, European-funded project...
Transforming a Financial Institution: The Value of UX Professionals
Application of a user-centered approach rooted in ethnographic methodologies facilitates a major European bank’s transition to a business strategy based on understanding...