In 1814, the polymath Pierre Simon Laplace posited that “We may regard the present state of the universe as the...
Genre: PechaKucha
Images and Imaginaries: Reflections on a New Paradigm of Ethnographic Images in Business
This presentation delves into the speculated impact of AI-generated images on ethnographic practice. Navigating...
The Myth of the Pipeline Problem: Creating a Diverse and Thriving Team
Corporate leaders issued countless statements decrying racism and investing in diversity, equity, and inclusion (DEI) efforts in 2020. As a result of the pandemic and the ongoing racial reckoning that year, the overlap between societal events and corporate commitments became sharply visible. But...
Social Resilience: Shifting from an Individual to a Shared Social Model for Building Resilience
Through Designing Your Future workshops at Cook County Jail in Chicago as part of WIND (Women Initiating New Directions) programming, we have had the chance to connect with incarcerated women awaiting trial. From these interactions with women who, despite tremendous life adversity, are extremely...
How Can I Help You? Exploring Empathy Work in Customer Support
In the customer support industry, a foundational business strategy is to create the illusion of proximity...
Kites Rise against the Wind: 20 Years of Research
Across two decades, our journey as research practitioners has been undeniably dynamic, defined by moments of...
Glitch in the Matrix: What Broken Screens Reveal about Digital Matter
As digital screens increasingly populate our cities, we are more and more often confronted with their...
Sangharsh: (nm) Struggle; Conflict, Friction: Creative Workarounds in Friction Arising from Patriarchy!
India is a country of people belonging to varied socioeconomic backgrounds. Patriarchy is very much evident in...
Becoming Digitally Resilient: Understanding the Gap between Online Government Services and Low Ability Users
In the Netherlands, approximately 2.5M people struggle to use technology in their daily life and are unable to use online governmental services independently. People with low digital literacy are increasingly feeling left behind by the digitalisation of society. Even though this group is very...
What You Find When You Find No One: Finding the Light out of Darkness
In the past year, our team encountered unexpected friction when recruiting efforts resulted in zero participants...