Advancing the Value of Ethnography

Tag: insights

Bridging the Gap between Ethnographic Practice and Business

Bridging the Gap between Ethnographic Practice and Business

At this year’s Consumer Electronics Show in Las Vegas, I was enjoying a salad with a technology executive, in your typical CES “let’s grab a quick lunch in between two meetings that are only one hotel but somehow one hour apart from each other”. The executive was describing all the research that...

Moving from Insights to Organizational Learning

Moving from Insights to Organizational Learning

Work is changing—and research is no exception. Will widespread layoffs, hiring contractions, and AI research tools accelerate the “UX-ification of Research,” a term coined by EPIC President Simon Roberts to characterize the narrowing of...