Tag: user ecosystems

Toward an Ethnography of Friction and Ease in Complex Systems

by Benjamin Chesluk, Mike Youngblood, EPIC Author | Jan 9, 2024

This paper offers frameworks and tools to support complexity- and systems-oriented approaches in design...

From Users to User Ecosystems: Applying Systems Thinking to Ethnography

by Mike Youngblood, Benjamin Chesluk, Nadeem Haidary | Jan 6, 2024

User research typically focuses on intentional moments of contact between individuals and a product or...

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Advancing the Value of Ethnography

Tag: user ecosystems

Toward an Ethnography of Friction and Ease in Complex Systems

From Users to User Ecosystems: Applying Systems Thinking to Ethnography

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