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A Critical Moment for Global Change: Ethnographers Acting on Climate and Sustainability
Ethnography has grown, like many other industries, in tandem with a fossil fuel economy. As evidence of weather, resource and species disruption surround us on ...
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Toward an Ethnography of Friction and Ease in Complex Systems
This paper offers frameworks and tools to support complexity- and systems-oriented approaches in design ethnography. The products and processes ethnographers wo...
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From Users to User Ecosystems: Applying Systems Thinking to Ethnography
User research typically focuses on intentional moments of contact between individuals and a product or service—activities we can directly capture and test. Bu...
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From Users to User Ecosystems
Overview User research and human-centered design help us solve real challenges and create better experiences. But there’s a problem: when we explore user ...
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Tutorial: Integrating Sustainability Perspectives in Ethnographic Work
Overview This tutorial examines ways ethnography is uniquely positioned to contribute to the design and innovation of environmentally sustainable (or even bette...
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Agency and the Climate Emergency
EPIC2019 Panel, Providence, Rhode Island What are ethnographers’ roles in dealing with catastrophic climate crisis? Should we be exploring people’s experien...
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Tutorial: Fundamentals of Observational Research
Overview This tutorial offers a solid foundation in the art of observation as a field research method for human-centered design and innovation. An expanded, han...
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Sustainability and Ethnography in Business: Identifying Opportunity in Troubled Times
Introduction to the Sustainability & Ethnography in Business Series, Mike Youngblood, Editor Sustainability—we’re hearing this word a lot these days, ev...