The Future of Public Service in the United States
Sweeping federal policy changes continue to disrupt public service for citizens and employees, both within government agencies and in nonprofits, academic institutions,...
The People Say: How We Built a Groundbreaking Public Research Platform to Catalyze Human-Centered Policymaking
The People Say is a pioneering research repository and a model for making rich qualitative data available for policy innovation. This case study describes the rigorous...
Researcher Positionality and Identity Validation: A Case Study in Organizational Friction over the Framing of a Demographic Questionnaire
This case study offers strategies for navigating internal frictions within research teams faced with sensitive issues around positionality, research design, and...
Let’s Shift Power Together! An EPIC Co-Creation Activity
This wildcard session was a conference-wide co-creation activity. Together, EPIC attendees reflected on the dynamic relationship between resilience and power. Then,...
Tutorial: Power Tools for Equity in Research & Design
Overview To do ethical, equitable work in any domain, we need robust tools for assessing and addressing power. Whether we’re creating products, services, or policies,...
Change Agent: Lessons on Power and Failure from Eight Years of Systems Research & Policy Design
PechaKucha Presentation Drawing on nearly a decade of research and design engagements with U.S. federal and municipal governments, I’ll describe a gap between...
Human-Centered Research in Policymaking
Article 5 in the series Data, Design and Civics: Ethnographic Perspectives “ such as unslumming slums, catalyzing diversity, nurturing lively streets, are...