Re-evaluating Usability and Strategic Research: Delivering Value via Research Practice
Usability studies are sometimes devalued as mechanical work, as opposed to ethnography and other kinds of research considered to be a more strategic and engagin...
Cultivating Resiliencies for All: The Necessity of Trauma Responsive Research Practices
This paper is an exploration of trauma, how and why it can surface during ethnographic and qualitative research, and the importance of anticipating its potentia...
Doing Ethnography in Civic Spaces
Overview Ethnography has always illuminated the interconnections between society and industry, private and public, economic and cultural, business and civic. Bu...