Keynote Address

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In this talk I spoke from my long experience in starting and building entrepreneurial businesses and, more importantly, about my more recent work in turning around several failing institutions and the many challenges of effectively implementing and managing change in established businesses even in the face of existential threats to their continued well-being. Change is easyovercoming the resistance to change takes a little more work and a great deal of patience and preparation.In applying the lessons from my various adventures to our industry’s present concerns and issues, I started with a simple suggestion. In today’s aggressively “dollar and sense” economy, where it is crucial to demonstrate and justify virtually every activity (and especially research and analysis) to senior management, it’s important to have a strategy and approach which makes the value and relevance of your activities apparent to the entire organization. My suggestion was that we turn the “tools of our trade” inward and we use our skills and strengths to support and help better inform and educate the teams trying to “sell” and manage the ongoing (and often radical) changes occurring within our own organizations. This transition is actually an easier and more doable task than it might...

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