SHRIRAM VENKATRAMAN University College London NIMMI RANGASWAMY Xerox Research Centre, India This paper explores how the ‘Free Basics’ initiative in India got transformed into a national debate on ‘net neutrality’ principle and finally led to it being banned in India. Further, this paper will also use ethnographic data to analyse how this ‘controversial’ initiative was debated, the claims it made and the actual ground level reality in the state of Tamil Nadu....
Five Misconceptions about Personal Data: Why We Need a People-Centred Approach to “Big” Data
Susan Faulkner • 0 Comments
ABBY MARGOLIS We produce vast amounts of data in our daily lives. Email, text, search, check-in, photos, payments – all these activities create a trail of digital exhaust. This personal data has been triumphantly declared a “new asset class” by the WEF, compared to oil as the world’s newest economic resource, and sparked a big data race to gather it. This paper argues that this gold rush can obscure the real value of personal data by forgetting a fundamental rule of innovation: start with the person. The paper draws on global ethnographic research with data-driven individuals, experts, and start-ups to address five common misconceptions about personal data. It concludes with a set of simple principles and business case examples to bring a human-centred, small data perspective to life....
The Ethnographer Unbounded: Considering Open Source in Corporate Environments
Susan Faulkner • 0 Comments
NICOLE CONAND and ALICIA DORNADIC Technological advances that enable seemingly endless information sharing, as well as various counter efforts that attempt to limit and control access to information, have prompted us to reexamine how industry-based practitioners of ethnography promulgate their research. A comparison of two distinct professional experiences reveals how varying degrees of information “openness” impact ethnographic work. One occurs within a large corporation in which research is proprietary and confidential. The second is an open source project supported by a Knight Foundation grant. In doing so, we aim to discern which elements of open source ethnography have beneficial applications in corporate environments. We present a “layering model,” as well as a set of questions to consider, as a way of determining which aspects of ethnographic research should be shared and with whom....
The Corporate Gaze – Transparency and Other Corporate Visions
EPIC People • 0 Comments
CHRISTINA GARSTEN In an expanding global economy, the notion of ‘transparency’ has gained increasing currency as an organizational goal. In a wide variety of situations, increased transparency is held up as a preferred point of direction for organizations, public as well as private. The notion of transparency implies visibility, possibilities for seeing through, for seeing, and being been. It carries hopes for more just procedures and open decision making processes. It suggests higher degrees of clarity, rationality and accountability. Transparency, then, is an entry-point to the understanding of contemporary society and culture and the visions and challenges that are attached to it. The placing of transparency on the corporate agenda is evinced in the creation of corporate codes of conduct and standards for corporate social accountability. Through workshops, training sessions and consultancy services, corporate actors are learning how to ‘open their books’ to public scrutiny and judgement. We see it in ways of measuring and...