While ethnographers and the data they produce already play a role in affecting industry practices, there is potential to integrate anthropological ways of seeing and knowing into a shared transdisciplinary...
Tag: actor network theory
The Human Agency Driverless Cars Must Preserve
In 2016, we set out to understand the future of driverless mobility—and specifically, how a mobility company can build products and services that will optimize the relationships between people and advanced assistive systems in an increasingly automated future. This case study will shed light on...
Following the Invisible Road Rules In The Field: Using ANT For CTF
Australian grain growers look to technologies of farming and cropping systems to maximise their productivity. Zero tillage cropping, variable rate inputs, soil moisture probes, and precision planting are a few practices that farmers may adopt to support their farming practices. To implement...
Digital Trust: An Analysis of Trust in the Adoption of Digital Support Services
Adoption of digital support services is mediated by varying experiences of trust. This paper deconstructs the notion of trust in technology through a design-led research project on the long-term adoption of a telehealth service – a context at once complex and fragile. The investigated daily...
Service Infrastructures: A Call for Ethnography of Heterogeneity
This paper investigates the notion of heterogeneity, inspired by Latour’s work on Actor Network Theory, as a lens for understanding daily work practices in a large service delivery organization. To this end, we present and discuss the findings from an ongoing research where we unpacked how...
Reassembling the Visual
In her presentation to EPIC, Kimbell reflects on how data are visualized and how they are experienced. Drawing on work in the visual arts and design, she considers what practices that seem to be gathering and visualising data are actually doing, from installations such as her project...