assemblage

Anticipating Connectivity in (UX) Design Practices: Reframing Challenges by Introducing Theory Cards

METTE GISLEV KJÆRSGAARD Department of Design and Communication, University of Southern Denmark WAFA SAID MOSLEH Department of Design and Communication, University of Southern Denmark JACOB BUUR Department of Design and Communication, University of Southern Denmark JESSICA SORENSON Department of Design and Communication, University of Southern Denmark This paper presents a design anthropological study with User Experience design departments from five large companies in Denmark, ranging from manufacturers of medical equipment through toys to control systems for industrial infrastructures. We explore the challenges they face as products, services, and user research are increasingly connected. Our research shows that current methods, development processes, and organizational structures do not sufficiently support User Experience design teams in dealing with emerging design and organizational challenges that follow from increased digitalization. As a result, UX designers are struggling to anticipate the future of product interaction,...

A.I. Among Us: Agency in a World of Cameras and Recognition Systems

KEN ANDERSON Intel Corporation MARIA BEZAITIS Intel Corporation CARL DISALVO Georgia Tech SUSAN FAULKNER Intel Corporation This paper reports on the use and perceptions of deployed A.I. and recognition social-material assemblages in China and the USA. A kaleidoscope of “boutique” instantiations is presented to show how meanings are emerging around A.I. and recognition. A model is presented to highlight that not all recognitions are the same. We conclude by noting A.I. and recognition systems challenge current practices for the EPIC community and the field of anthropology....