PechaKucha Presentation There is a crisis brewing in the innovation capital of the world. From protests at Google bus stops, to rallies at San Francisco City Hall over Airbnb gentrification, to a stark increase in homelessness, there is a growing rift between the have and have not's in Silicon...
KEYNOTE ADDRESS John F. Sherry, Jr. is Herrick Professor of Marketing at the University of Notre Dame. He has researched, lectured, and consulted around the globe on issues of brand strategy, experiential consumption, and retail atmospherics. He is widely published and a Fellow of the American...
Focusing on the mid-20th century, this paper explores the relationship between design and economics. Then, through the postwar emergence of user-centered design, it explores the positive and negative outcomes that this dominant approach has had on larger social relations, specifically asking: How...
During a project an ethnography team immersed itself in the lifestyle of lower socio-economic class women. From the different worldviews between these groups, we discuss positionality and access to data, i.e. the ways characteristics such as socio-economic, education, social status, and...
This paper explores links between ethnographic approaches, technology design and use and values and beliefs. We document recent empirical work on the use of photographs amongst Chinese families; pointing to some differences with previous empirical studies from predominantly Western cultures and...
Professional and organizational attention in recent years to what ethnographers can and cannot disclose as part of their research accounts has extended the range and relevance of concerns pertaining to the relation between investigators and those they study. When researchers are working under...
Do no harm; communicate and collaborate; keep learning, keep teaching; instigate meaningful change; make theory action. —Designers Accord code of conduct (designersaccord.org) Every profession bears the responsibility to understand the circumstance which enables its existence. —Robert...
Sustainability & Ethnography in Business Series, Mike Youngblood, Editor “Revolution is not about destroying capitalism, but about refusing to create it.” —John Holloway1 Serious designers must be radicals. If we are truly enraged by the political, ecological, and economic challenges we face,...
Shortly after we opened our Call for Participation for EPIC2017 in Montréal, President Trump ordered a temporary travel ban for many people with joint citizenship as well as a halt to refugees and immigrants from 7 predominately Muslim countries. We’d like to take a moment to reassert the values...
What’s the first thing to do if, at the end of your work day, you come home to your apartment and see a river of water flowing out from under the washroom door, threatening to harm your home and your downstairs neighbor’s? Do you start to clean up the mess while the water keeps flowing? No, you...