https://player.vimeo.com/video/765887834?badge=0&autopause=0&player_id=0&app_id=58479 COVID-19 has precipitated a massive social experiment – the sudden shift of millions of knowledge workers from their traditional offices to homes or other remote work locations. This has inspired...
The concept of the "future of work", though widely-referenced in mainstream media and policy discourse, remains...
This paper describes the results of a multi-year ethnographic study of how knowledge workers integrate new technology into their work practices. We studied mobile and remote workers who use smartphones, tablets, cloud computing, and social networking to support their work. Study findings describe...
What is the nature of expertise and work? How are they redefined, practiced, and personified as waves of...
Over the past 2.5 years, researchers have had to become more resilient and adaptable in how they conduct research. Now that things are bouncing back, we’re at a crossroads in deciding what the future of user research looks like. In this panel, leading members of Spotify’s product insights...
Work is changing—and research is no exception. Will widespread layoffs, hiring contractions, and AI research tools accelerate the “UX-ification of Research,” a term coined by EPIC President Simon Roberts to characterize the narrowing of...