Favoring Friction: Examining Hotel Browsing and Buying through the Lens of the Bazaar
This paper demonstrates the importance of combining social and cultural analysis with pricing and economic logics to understand customer behavior in online comm...
Reconfiguring Work in the Age of AI
What is the nature of expertise and work? How are they redefined, practiced, and personified as waves of technological and social change move in and out over ti...
Seismic Shifts or Seasonal Patterns: After a Tough Year for Research, Do We Need Fundamental Change, or Just Patience?
In this candid discussion, two leaders in research and ethnography explore what’s shifted, why, how much, and how they’re guiding their organization...
Anthro-Vision: A Manifesto for Ethnography in Business
Anthro-Vision is a powerful argument for the predictive, strategic, practical, and moral value of understanding the world through a cultural lens. In her ne...
Distant Cousins? Minds, Bodies and Machines
EPIC2019 Keynote Address, Providence, Rhode Island It was several centuries ago that the body was spirited out of conversations about intelligence. The mind-bod...
Human and Artificial Intelligence: The Same, Different or Differentiated?
Today I turned left out of London Bridge station. I usually turn right and take the Tube but instead I went in the other direction and took the bus. I can’t e...
The Virtues of the Visceral
The news on BBC Radio this morning: The Syrian crisis enters its seventh year with 400,000 dead and little hope that this complex catastrophe will be untangled ...
What I Think about when I Think about Running
PechaKucha—This presentation reflects on the cognitive impacts of running. It is a personal reflection on the desire (and need) I have to run. Running is an a...
Going with the Gut: The Case for Combining Instinct and Data
“The lesson I took away from that was, while we like to speak with data around here, so many times in my career I’ve ended up making decisions with ...
Knowing a Country: A Post-Brexit Polemic
“There are decades where nothing happens; and there are weeks where decades happen.” —Lenin My country has changed so dramatically in the last few...
Making the Case for Cases, Part 1: EPIC Case Studies 101
There’s a new format for EPIC2016: Case Studies. This post (and its companion Part 2) explains what we mean by cases, and what we are launching this format to...
Making the Case for Cases, Part 2: Pathmaking
(This post follows Making the Case for Cases, Part 1) Unlike the research stories shared in the past, making a dedicated space for Case Studies at EPIC signals ...