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Accessibility as Apparatus: How the Friction Filled Experience of Using Hearing Aids with a PC Led a Corporation to Design for Accessibility
This paper presents ethnographic studies of hard of hearing (HoH) users that had significant impacts on the wireless technology, business planning, and executiv...
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Beyond Zoom Fatigue: Ritual and Resilience in Remote Meetings
COVID-19 has precipitated a massive social experiment – the sudden shift of millions of knowledge workers from their traditional offices to homes or other rem...