Instructor: MOLLY STEVENS, Director of UX Research, Booking.com
Develop a strategy for cultivating a successful research team and growing yourself as a leader.
This tutorial was conducted at EPIC2021. Exercises and discussions have been omitted to protect the privacy of participants.
Growing a successful research team within an organization can be overwhelming—you must consider a variety of elements to grow yourself and your team, at the same time that you create value for customers and stakeholders. There are many moving pieces, and often not enough time to consider which elements are essential for that next step. This tutorial will help you navigate where and how to focus your efforts.
We will cover a framework that includes individual people and groups of people (your role, the individuals on your team, the research team as a whole), as well as cross-cutting elements such as the organization, the domain, and the research itself. Topics include:
What are the key attributes and capabilities you...