Smartphones and the Future of Remembering: Frictions, Problems, and Pathways
This ethnographic case study discusses friction in everyday information-seeking on smartphones and proposes new pathways for addressing these barriers. Our stud...
Intergenerational Living: Thai Cultural Frictions and Taboos in Changing Times
This paper demonstrates the value of ethnography for housing and property development markets where urbanization and modernization bring frictions to traditiona...
Mosaic Atlas: Mapping Inclusive Arts Hubs
The Mosaic Atlas is the brainchild of Mosaic America, initiated by a group of immigrant women in an organization that supports cultural arts who wanted to solve...
Sending out an SOS: Signals from Conflict-Affected Audiences in the Digital Communication Landscape
Crisis events can profoundly alter a person’s relationship with technology that require product solutions to meet user challenges during these periods of ...