Seismic Shifts or Seasonal Patterns: After a Tough Year for Research, Do We Need Fundamental Change, or Just Patience?
In this candid discussion, two leaders in research and ethnography explore what’s shifted, why, how much, and how they’re guiding their organizations...
Re-evaluating Usability and Strategic Research: Delivering Value via Research Practice
Usability studies are sometimes devalued as mechanical work, as opposed to ethnography and other kinds of research considered to be a more strategic and engaging....
Getting Savvy: Rewriting the Story of One of Our Most Important Customer Archetypes
In this panel, moderated by Head of Research & Service Experience, Leisa Reichelt, Atlassian researchers and data scientists will explore how different crafts,...
Feedback Fatigue: Re-designing the Research Process for Sustainable Insights
An EPIC2021 Sponsored Panel by Atlassian With nearly 6,000 Atlassians, achieving customer-centricity that’s meaningful, sustainable, and respectful of people’s...
Debugging Distributed Teamwork: New Research
An EPIC2020 Sponsored Panel presented by Atlassian The Atlassian Research & Insights team commissioned a research study that involved thousands of workers across...