PechaKucha Presentation Drawing on nearly a decade of research and design engagements with U.S. federal and municipal governments, I'll describe a gap between intended outcomes of government policies and the lived experience of people affected by those policies. I'll discuss how that gap arises...
PechaKucha Presentation Evidence, today, can have very narrow definitions. For digital products, this type of evidence usually includes clicks and engagement metrics. I believe that in our effort to only listen to numbers and data, we have created a culture that looks down on intuition as...
PechaKucha Presentation Context cannot be ignored. The ability to pull back, observe and listen deeply balanced with internal analysis and reflection has significant impact on our individual and societal health. Myopic views that ignore or distort what is happening around us have resulted in a...
PechaKucha Presentation When we study human systems and organizations we have a job that requires to empathize or at the very least be compassionate towards the experiences others are having. This allows to understand their goals, problems, and how we can best make their lives better. When...
PechaKucha Presentation We live our lives in contexts of overlapping systems. Developing the skill to connect dots of evidence between social, ecological and economic evidence offers the potential for more effective interventions in complex challenges. Sarah Brooks, Sarah Brooks’ teaching and...
PechaKucha Presentation Social media played a fundamental role on Mexico's earthquake, it bring us new solutions but created some other problematics that were unexpected. Millions of users shared their experiences faster than any other traditional media but the use and abuse of their evidence...
PechaKucha Presentation The jokes people tell about their work can be a rich source of insight for user researchers. Known as “workplace humor” or “occupational humor,” these jokes refer to experiences where the user's pain or delight is instantly recognizable because it is so pervasive. This...
PechaKucha Presentation This PechaKucha explores the ways in which the author navigated cheating culture, community norms, and her own biases to think through sustainable education solutions in Cambodia. Students in Cambodia's countryside are structurally disadvantaged and attempt to redress...
PechaKucha Presentation Taking Avery F. Gordon's definition of a ghost as a social figure making the unknown apparent as a departure point, the piece dives into the “ghosts” silently present in an ethnography on how parents view gender in media. Through utilizing the image of an ethnographer as a...
PechaKucha—This talk is an illustration of my journey from being a dejected, sole researcher in a chaotic 300 person startup to a place where I learned not only how to be a better interviewer, but also a more effective and influential employee. Shipra Kayan has over a decade of experience as a...