Social Sciences, University of Michigan-Dearborn
Agency and automation is explored through three case studies of the use of Cobots – collaborative robots – in three different auto production firms. The business challenges faced by these firms include labor shortages, quality control and reduction of waste. The Cobot solution resulted in different effects on agency through (1) agency task displacement, (2) agency enhancement and (3) agency expansion. In addition, the individual characteristics of the workplace structure also mediated the effects of Cobots on agency. In the first case (Uno Motors) Fordist technology and the presence of a union ensured that Cobots were deployed instrumentally. The second case (Duo Global Technologies) was one in which Cobots were flexibly deployed to meet changing production demands. The third case (Trio) went furthest in integrating Cobots into the production process as co-workers requiring new workplace relationships together with the potential...
Nissan Research Center, Silicon Valley CHRISTINA WASSON
University of North Texas
Researchers have long explored the desirability and benefits of industry-university collaborations and acknowledge they can be fraught with difficulties. We examine one such alliance, focused on driverless cars, a current hot topic in the public imagination and in technology design. Our collaboration began as an alliance between two anthropologists, one a professor at the University of North Texas, the other a consultant with the Nissan Research Center in Sunnyvale, California. We designed a research project for a design anthropology course that Christina Wasson taught in Fall 2014. Brigitte Jordan, at the time, was conducting an informal ethnography class for engineers and computer scientists at NRC. Our alliance had two objectives: to determine what a successful industry-university collaboration could look like when it involves ethnographic research in the high-tech sector, and to provide insights into usable ethnographic methods and...