In this paper we explore the idea of a system of care through a city transit system. We argue that a systematic orientation to care is central to what makes a transit system work for people. Further, we suggest that this care orientation is recognized as such, even though it is not apparent in...
What forms of our pandemic adaptation have also become barriers to connection? In this wildcard session, around 40 EPIC attendees collectively examined the aspects of resilience that support—and sometimes hold us back from—the intimacy and safety we seek to create as ethnographers. Researchers...
This essay offers an analysis of the “pain point,” a commonplace figure of speech in UX design and contemporary business contexts more broadly. By situating this everday trope within a wider discourse of pain, and its politiciztion in the United States, I seek to problematize the modes of...