Article 2 in the series Data, Design and Civics: Ethnographic Perspectives The windows were dirty when I arrived on the fifteenth floor of City Hall. I had been hired as the Los Angeles’ Innovation Team’s in-house social communication researcher. My official title was “Design and Data Research...
This tutorial is a crash-course in one of the most powerful research and storytelling tools—the visual framework....
The paper attempts to offer a method to consistently monitor and capture a data eco-system in the everyday of a patient-caregiver relationship. We offer an account of the capture and intermeshing of different types and quality of data sources and their gainful deflection into a methodological...
Information Technology (IT) professionals are racing to keep up with cyber-security threats in the workplace. But, as any cyber-security expert will tell you, security technology is only as good as the people who use it. And, people are a mystery to most cyber-security professionals making them...
We all strive to do work that has strategic value and to communicate our insights in ways that gain traction and make an...
(This video has been edited to protect the privacy of participants in the original session.) This tutorial is a...
Social change requires culture change and social science can help. “Context matters.” “It’s a systemic issue.” “It’s…complicated.” As ethnographers and researchers these are our mantras—but how can we communicate about social issues in ways that really make a difference? Evidence shows that how we...
Many of us get into research because we love understanding human beings and want to help businesses design better...
To understand the impact research can have requires an appreciation of how content ebbs and flows in an organisation, how ideas are passed from person to person and adopted, and how institutions internalise information, politics, and an acute sense of—wait for it—timing. A well-thought-out sharing...
Storytelling is a universal aspect of human existence. Stories, like culture, shape our encounters with the...