fundamental attribution error

Organizational Culture as Lazy Sensemaking: What Ethnographers Can Do about Fundamental Attribution Error

by LAURA A. MCNAMARA, Sandia National Laboratories This essay represents the opinion of the author and not any of her employers, past or present. The Fundamental Attribution Error Lately I’ve been ruminating on the fundamental attribution error, also known as correspondence bias. Think of it as a lazy kind of sensemaking, a just-so story that lets us place more agency in individuals than is probably warranted. It’s a common category error (at least among the Western psych undergrads who volunteer for experimental lab credits) that describes our tendency to attribute undesirable outcomes to individual traits, without attending to the role of situational factors in shaping behavior and decision-making. Victim-blaming is an obvious example of attribution error: Really, what kind of idiot shops at that particular convenience store in that particular neighborhood at 2AM? (Answer: A young single mother who works two jobs, one of which lets her off after midnight, and she knows she’s about to run out of diapers. That’s who.) Fundamental...