Advancing the Value of Ethnography

Tag: inequality

Amplifying Resilient Communities: Identifying Resilient Community Practices to Better Inform Health System Design

Amplifying Resilient Communities: Identifying Resilient Community Practices to Better Inform Health System Design

Globally, the COVID-19 pandemic has been an inflection point, bringing heightened awareness around the preparedness and resilience of public health systems in dealing with severe shocks. While the pandemic has...

Designing for Dynamics of Agency in NYC Homeless Shelters

Designing for Dynamics of Agency in NYC Homeless Shelters

Public sector innovation (PSI) is an emerging multidisciplinary field that is attracting practitioners from a wide range of sectors and industries, with a correspondingly broad set of skills and experience. PSI aims to significantly improve the services that a government has the responsibility to...

The Root Cause is Capitalism… and Patriarchy

The Root Cause is Capitalism… and Patriarchy

Case Study—The authors used anthropology and other design research methods to develop a new kind of study to capture the world of professional creatives and the people they work with. To uncover core collaboration challenges for professional creatives the authors asked them to walk through past...

Who We Talk about When We Talk about Users

Who We Talk about When We Talk about Users

I begin with some questions: how have the theories and methods which subtend design research been changed by their migration from academy to industry? How have they adapted to their new commercial culture? What languages and customs have they had to acquire to fit in? To address these questions, I...