Introducing an emerging context for human-centered design work, this paper extends previous EPIC literature on startup innovation upstream into university science commercialization. It provides new perspectives on how the human-centered design community can engage with scientific models of agency to inform broader engagement with the innovation and design challenges inherent in ‘intelligent’ technologies, and offers the challenge of engaging with and developing empathy for the dispositions of scientist innovators as a new vantage point from which to reflect on our core strength as facilitators of cross-disciplinary collaboration for innovation and design....
by ANDREW RICHARD SCHROCK
Article 2 in the series Data, Design and Civics: Ethnographic Perspectives
The windows were dirty when I arrived on the fifteenth floor of City Hall. I had been hired as the Los Angeles’ Innovation Team’s in-house social communication researcher. My official title was “Design and Data Research Fellow,” although my badge read “intern,” which after 6 years in a PhD program was an unusual change. After a few weeks I got tired of looking through the grime, and trudged upstairs to the shared kitchen to locate a bottle of spray and a few paper towels. The only way to reach each side of the windows was to lean out, because they opened outward. I’m afraid of heights, so dangling halfway out the windows fifteen floors was enough to give me butterflies. Still, the cleaning plan was up to me.
My work considers how people use technologies to improve civic life. I’m especially interested in how individuals become involved in institutional change through and around data. You hear this argument a...