Research repositories have become a standard for research teams. They are not...
Tag: knowledge management
Creating Resilient Research Findings: Using Ethnographic Methods to Combat Research Amnesia
Product teams, including those I work with, struggle to connect the challenges observed in prior research to issues that endure in the field and market space. As a shortcut for efficiency gains, product partners...
Ethnography and the “Age Wave”: Knowledge Capture for Succession Planning
The “age wave,” or aging of the population and concurrent increase in retirees, is creating a loss of knowledge unlike that experienced in the American work force to date. Since many Baby Boomers are loyal employees who have worked for the same employer for several decades, the knowledge, both...