media

Ghostly Spectres: On Ethnography and Identity

ES BRAZIEL Greenberg Strategy PechaKucha Presentation Taking Avery F. Gordon's definition of a ghost as a social figure making the unknown apparent as a departure point, the piece dives into the “ghosts” silently present in an ethnography on how parents view gender in media. Through utilizing the image of an ethnographer as a “ghost hunter,” I track what traces of the social spectral remain invisible to everyday life. Occupying the subject position of “ghost hunter” and “ghost” – the subject of research, and subject being denied research – I assert why business ethnography cannot afford to remain objective when personal and political struggles are on the line. Es Braziel is a researcher and designer working at the intersection of emerging technologies and markets. They currently explore questions around how notions of connectivity, belonging, identity formation, and community are changing in the digital age as a Strategist for Greenberg Strategy and Co-founder of Other Futures Design. hello@esbraziel.co 2017...

Understanding Users: The Extensions of Expectant Systems

AMIR-POUYAN SHIVA University of Minnesota-Twin Cities This paper provides an ethnographic understanding of users in the Persian blogosphere through the framework of the carnivalesque. The repertoire of concepts provided by the carnivalesque draws attention to (1) the significance of the material, (2) the dynamic, transforming nature of things, and (3) the possibility of upsetting hierarchies. Drawing upon these insights, ethnographic evidence in this paper suggests that in the Persian blogosphere the material expression of thoughts at times precedes thoughts themselves. The same thoughts may then in turn be used by bloggers in transforming selves. The materiality of the tools bloggers use also contributes to self-fashioning in the Persian blogosphere as the formal properties of blogging services turn users into the instruments of their functionality. Blogs in this sense are expectant systems that demand specific intervention from users so they can function. As such, this paper in the tradition of the carnivalesque playfully turns...

Media, Mediation and the Curatorial Value of Professional Anthropologists

MICHAEL G. POWELL Shook Kelley This paper seeks to broaden the discipline of professional anthropology by considering the role of the anthropologist as a curator and a guide for the mediation of cultural symbols, artifacts and products in and among the organizations we work for or with. It employs two case studies of product curation activities, guided by strategic insights shaped in part by a professional cultural anthropologist. The paper builds on prior discussions and insights within the EPIC community to suggest potential new directions for professional anthropologists to pursue, alongside and/or outside of ethnographic research projects....

The Media Landscape under Threat: Navigating the Need for Change by Applying an Anthropological Approach

MARIA EITZINGER Danish School of Media and Journalism and University of Copenhagen While newspaper subscriptions are plummeting and advertising revenues move from content providers to search engines, media houses struggle to adapt and to build new capabilities in order to adapt to emerging consumer practices. Drawing on an on-going research with regional media houses and with news-consuming young families with kids in the countryside of Denmark, I investigate the perception of local media within the broader spectrum of news consumption. How is the term ‘news’ understood? How does materiality play into this understanding? And how is the newspaper production reproducing contested meanings of “news”?...

You’ll Never Ride Alone: The Role of Social Media in Supporting the Bus Passenger Experience

PAUL GAULT, DAVID CORSAR, PETER EDWARDS, JOHN D NELSON and CAITLIN COTTRILL The paper discusses a study of social media usage within the context of a public transport operator. This involved fieldwork within three subsidiary companies of FirstGroup alongside a content analysis of the individual Twitter feeds they operate and the conversations they generate through them to engage with passengers. A refiguring of the notion of social is taking place within these companies through their emergent strategies for utilizing social media. The findings showed how the companies address this by pursuing a persistent conversation with customers, facilitating the provision of real-time information and carefully managing their Twitter identity....