Advancing the Value of Ethnography

Tag: New York City

Designing for Dynamics of Agency in NYC Homeless Shelters

Designing for Dynamics of Agency in NYC Homeless Shelters

Public sector innovation (PSI) is an emerging multidisciplinary field that is attracting practitioners from a wide range of sectors and industries, with a correspondingly broad set of skills and experience. PSI aims to significantly improve the services that a government has the responsibility to...

Human-Centered Research in Policymaking

Human-Centered Research in Policymaking

Article 5 in the series Data, Design and Civics: Ethnographic Perspectives "[Aims] such as unslumming slums, catalyzing diversity, nurturing lively streets, are unrecognized today as objectives of city planning. Therefore, planners and the agencies of action that carry out plans possess neither...

Service Designing the City

Service Designing the City

Abstract: From cataclysmic recessions to unprecedented climate disasters, our cities seem awash with unintended consequences borne of complex times. While city administrations grapple with developing systemic supports, our infrastructure, communities and individual wellbeing are increasingly...