Nissan

Autonomous Individuals in Autonomous Vehicles: The Multiple Autonomies of Self-Driving Cars

ERIK STAYTON Nissan Research Center – Silicon Valley & Massachusetts Institute of Technology MELISSA CEFKIN Nissan Research Center – Silicon Valley JINGYI ZHANG Nissan Research Center – Silicon Valley We take the polysemy at the heart of autonomy as our focus, and explore how changing notions of autonomy are experienced and expressed by users of self-driving cars. Drawing from work-practice studies and sociomaterial approaches to understanding technologies, we discuss how driving as a task is destabilized and reconfigured by the introduction of increasingly automated systems for vehicle control. We report on the findings of a hybrid ethnographic experiment performed at Nissan Research Center – Silicon Valley, in which we video recorded interactions of 14 participants inside a simulated autonomous vehicle, and conducted semi-structured post-interviews. We look at the responses of our participants in light of three different themes of autonomy, which emerged through the analysis of the...

Developing Socially Acceptable Autonomous Vehicles

ERIK VINKHUYZEN Nissan Research Center – Silicon Valley MELISSA CEFKIN Nissan Research Center – Silicon Valley Case Study—Recognizing that the movement of cars on the road involves inherently social action, Nissan hired a team of social scientists to lead research for the development of autonomous vehicles (AVs) that engage with pedestrians, bicyclists, and other cars in a socially acceptable manner. We are expected to provide results that can be implemented into algorithms, resulting in a challenge to our social science perspective: How do we translate what are observably social practices into implementable algorithms when road use practices are so often contingent on the particulars of a situation, and these situations defy easy categorization and generalization? This case study explores how our cross-disciplinary engagements have proceeded. A particular challenge for our efforts is the limitations of the technology in making observational distinctions that socially acceptable driving necessitates. We also illustrate...

Autonomous Vehicle Study Builds Bridges between Industry and Academia

BRIGITTE JORDAN Nissan Research Center, Silicon Valley CHRISTINA WASSON University of North Texas Researchers have long explored the desirability and benefits of industry-university collaborations and acknowledge they can be fraught with difficulties. We examine one such alliance, focused on driverless cars, a current hot topic in the public imagination and in technology design. Our collaboration began as an alliance between two anthropologists, one a professor at the University of North Texas, the other a consultant with the Nissan Research Center in Sunnyvale, California. We designed a research project for a design anthropology course that Christina Wasson taught in Fall 2014. Brigitte Jordan, at the time, was conducting an informal ethnography class for engineers and computer scientists at NRC. Our alliance had two objectives: to determine what a successful industry-university collaboration could look like when it involves ethnographic research in the high-tech sector, and to provide insights into usable ethnographic methods and...

Melissa Cefkin / A Profile

EPIC Profiles Series by MOLLY SHADE, Hach Many of us have a kind of conversion story—that enlightening moment when we discovered anthropology at university or even later in our careers. But Melissa Cefkin knew she wanted to be an anthropologist by the age of fifteen. The daughter of a professor and raised in a college town, she was introduced to the discipline by a coworker studying to be a survey archaeologist. Recounting the experience, she remarked, “My first thought was, oh my God, if I study anthropology then I don’t actually have to choose between different disciplines! It’s a little bit of everything!” She was hooked. She obtained her B.A. in anthropology from the University of California Santa Cruz and went on to earn her Ph.D. at Rice University. Since 2006, she has played a major role in the development of EPIC, serving in multiple positions including President, Secretary, and Co-organizer. Melissa is currently Principal Scientist for Nissan Research Center – Silicon Valley (NRC-SV). Anthropology complemented...

Ethnographic Study Lifts the Hood on what REALLY Goes On inside that Car

by BRIGITTE JORDAN (Nissan Research Center - Silicon Valley), CHRISTINA WASSON (University of North Texas), and HEATHER S. ROTH-LOBO (University of North Texas) Driverless cars—the term, the fantasy, promises a pinnacle of automotive engineering that takes the human entirely out of the picture. But the closer the technology comes to reality, the more obvious it becomes that “driverless” doesn’t mean “people-less.” The automotive industry needs answers to questions that are fundamentally human and understanding of issues that are fundamentally social. We need to understand the social life of the car. No stranger to Silicon Valley hi-tech labs, Gitti’s charge at Nissan was to establish ethnography and design anthropology as foundational components of research that would underlie all aspects of the human-centered design that was the Lab’s purpose and ambition. The goal was to provide a path for thinking outside (and inside) of the technology box to generate actionable and inspirational techno-social insights. As she...