Friction frequently presents as a mere by-product of daily life, the innocent outcome of inefficiency or...
Tag: technology
Sangharsh: (nm) Struggle; Conflict, Friction: Creative Workarounds in Friction Arising from Patriarchy!
India is a country of people belonging to varied socioeconomic backgrounds. Patriarchy is very much evident in...
Images and Imaginaries: Reflections on a New Paradigm of Ethnographic Images in Business
This presentation delves into the speculated impact of AI-generated images on ethnographic practice. Navigating...
Ethnography, Ethics & Time
Ethnographers are not time travelers, but we may be close. Our frameworks and methodologies develop a nuanced understanding of how relationships, processes, and objects evolve over time. This 'temporal expertise' is key to enacting our ethical responsibility to the past and future, says...
Art & Imagination in Online Qualitative Research: A New Tool for Brand Listening
At the beginning of the pandemic, I was pretty sure I was done. I had been a qualitative researcher and brand consultant for 25 years. I had spent the past decade building my practice around an approach that centered contextual and imaginative face-to-face research. I called it brand listening,...
Making Tech More Accessible: An Ethnographic Lens on Ability and Disability
EPIC Members Richard Beckwith and Susan Faulkner (Intel) have assembled a panel of luminaries in accessible tech research, design, and engineering for our January 26 event, Seeing Ability: Research and Development for Making Tech More Accessible. In anticipation, we asked them a few questions...
Toxicity v. toxicity: How Ethnography Can Inform Scalable Technical Solutions
While a number of scholars have studied online communities, research on games has been mostly focused on the business, experience, and content of gameplay. Interactions between players within games has received less attention, and toxic behavior is a newer area of investigation in academia....
Where Can We Find an Ethics for Scale?: How to Define an Ethical Infrastructure for the Development of Future Technologies at Global Scale
Despite companies facing real consequences for getting ethics wrong, basic ethical questions in emerging technologies remain unresolved. Companies have begun trying to answer these tough questions, but their techniques are often hindered by the classical approach of moral philosophy and...
“Empathizing” with Machines
PechaKucha Presentation When we study human systems and organizations we have a job that requires to empathize or at the very least be compassionate towards the experiences others are having. This allows to understand their goals, problems, and how we can best make their lives better. When...
Time for a Digital Detox: Burnout, Addiction, and Desperation in Silicon Valley
PechaKucha Presentation There is a crisis brewing in the innovation capital of the world. From protests at Google bus stops, to rallies at San Francisco City Hall over Airbnb gentrification, to a stark increase in homelessness, there is a growing rift between the have and have not's in Silicon...