https://player.vimeo.com/video/897277586?badge=0&autopause=0&player_id=0&app_id=58479 Language access is critical to inclusive research, products, and organizations. It requires not just translation, but culturally nuanced translation that truly connects to the people we serve. In this...
Languages are alive—vibrant and eloquent expressions of who we are. During my doctoral fieldwork I looked at how people used language to enact and express their identity, how connections and community were created through speech and how forms of talk, particular phrases or words, could transport...
Physical artifacts, such as sticky notes and mock-ups, are widely used in Human-Computer Interaction research for supporting the collaborative design of technology. Because these representations use channels of communication other than speaking and listening, they offer the potential to facilitate...
Connecting with other people is at the heart of ethnographic research – understanding their perspectives, preferences, and behaviors helps organizations create and align offerings with consumers. Research relies on clear communication to optimize participant experience and develop meaningful...
You may recall the old joke: What do you call someone who speaks three languages? Trilingual. Two languages? Bilingual. One language? American. The study of world languages among Americans lags far behind that of many other countries, with less than seven percent of American college students...
International research is exciting but often daunting. Ethnographers are trained to understand cultural difference and nuance, but without the right cultural guides, excellent translation and local research support, we can easily mis-interpret what we observe and hear. An interpreter can be key to...