Expedience, Exigence and Ethics
This is a cautionary tale featuring a well-structured memo and an effective, carefully designed infographic. Both of these artifacts could be considered excelle...
Ethnography and Process Change in Organizations: Methodological Challenges in a Cross-cultural, Bilingual, Geographically Distributed Corporate Project
We detail an ongoing, consultancy partnership, where ethnographic field methods are being used to elucidate the work practices of software engineers in a large ...
Lead Type, Dead Type: New Patterns of Local News Production and Consumption
Newspapers are in trouble. Steep declines in circulation and advertising revenue have forced outright closures, reductions in force, cessation of print i...
(In)visible partners: People, Algorithms, and Business Models in Online Dating
and Download PDF A confluence of personal, technical and business factors renders priorities, practices, and desires visible – and invisible – when p...
Flexibility and the Curatorial Eye: Why and How Well-Documented Fieldwork Sustains Value Over Time
This paper discusses two distinguishing features of ethnographic work, program flexibility and data flexibility. These forms of flexibility deliver business ben...